Course Description: This interactive, hands-on workshop equips building engineers with the knowledge and practical skills to confidently assess and respond to water and smoke damage incidents. Participants will learn how to safely evaluate losses, determine when damage can be effectively managed in-house, and recognize when professional restoration services are necessary.
Attendees will receive hands-on experience using industry-standard drying equipment, moisture meters, thermal imaging cameras, air movers, dehumidifiers, and other restoration tools and instruments. The course covers how these devices are used to identify hidden moisture, monitor drying progress, test for smoke damage, and help ensure losses are addressed safely and effectively.
Through real-world scenarios and practical demonstrations, participants will gain the confidence to properly triage water and smoke losses, minimize property damage, reduce downtime, and protect building occupants while understanding the limitations of in-house mitigation efforts.
Presenters:
Andrew Hansen Operations Manager, Austin Hi-Tech Restoration
Andrew Hansen is an experienced restoration professional specializing in operations, project management, and estimating. Prior to joining Austin Hi-Tech Restoration, he served as an Area Property Manager for a national property management company, where he gained firsthand experience managing catastrophic property losses and complex insurance claims. His unique perspective from both the property management and restoration sides provides practical insight into helping building engineers effectively respond to property damage events.
Wendy Richey Business Development Manager, Austin Hi-Tech Restoration Wendy Richey is a business development and marketing professional with extensive experience serving commercial and residential clients in the restoration industry. She has helped property owners and facility professionals navigate water, fire, and smoke damage events with confidence while building lasting client relationships. Wendy is passionate about educating organizations on preparedness, response, and recovery to help minimize disruption and property loss.
Location
Norris Conference Center 2525 W. Anderson Lane behind the Walmart Austin, TX 78759